Returns & Exchanges

We want you to love your Ruff Greens apparel, which is why we offer a 30-day window for returns and exchanges on all unworn items in original packaging. Our goal is to ensure you and your wardrobe are perfectly matched for your next adventure.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the items in their original packaging with all tags attached to ensure they remain in mint condition during transit.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

4

Quality Check and Refund

Once our warehouse team inspects the returned items, we will process your refund or ship your new exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing